Company Of The Year

Telegen

Welcome to Telegen UK Ltd. We are an award winning outsourced contact centre provider providing outbound, inbound, and web-enabled customer contact solutions.

Telegen became operational in May 2000 with 12 part time agents making outbound sales calls on behalf of a major Insurance company. This proved so successful that within 6 months, the campaign had grown to over 80 agents calling on a full time basis.

Today, Telegen employs over 400 staff on a wide range of customer contact programmes, with our award winning specialism being outbound customer acquisition and retention. Our investment in leading edge technology, high-level recruitment and training practices and a top quality working environment has produced a powerful mix for the successful delivery of our client's demanding targets.

Telegen's phenomenal growth has been managed with a commitment to contact centre best practice and quality processes and procedures. This has resulted in Telegen becoming one of the very few contact centres with both ISO 9002 and Investors In People accreditation.

Telegen has also been awarded several accolades, including:
KPMG - Sussex Company of the Year 2001
Virgin Atlantic - Dynamic Business Award
DMA - Best Use of Telemarketing
National Sales Awards - Telesales Professional of the Year 2001
The Smart Awards - Best Work by a Call or Contact Centre - Gold Award 2002

Click here to read more about us.