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call management

Call Management

Welcome to Telegen UK Ltd., one of the UK's leading independent outsourced contact centre companies. Telegen provides inbound, outbound, automated and web-enabled customer contact solutions for our clients with award winning results.

Telegen's highly focused approach to recruiting and training the right staff, combined with a leading edge technology platform produces best in class call management solutions for our clients. This has resulted in the phenomenal success and growth for Telegen, with accolades including:

DMA - Best Use of Telemarketing
KPMG - Sussex Company of the Year 2001
Virgin Atlantic - Dynamic Business Award
National Sales Awards - Telesales Professional of the Year 2001
The Smart Awards- Best Work by a Call or Contact Centre - Gold Award 2002

Telegen's commitment to delivering for our clients within total quality and best practice parameters means that we are one of the very few out-sourced contact centre companies with both ISO 9002 and Investors in People accreditation.

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