Call Centre Outsourcing

Welcome to Telegen UK Ltd. We are an award winning call centre outsourcing provider based in Brighton, providing inbound, outbound and web enabled customer contact solutions.

Telegen offer a wide range of call centre outsourcing solutions with our focus being on customer acquisition and retention for the consumer and business markets. Telegen can offer clients the specialist recruitment, training, management and technology in order to drive consistently successful customer contact campaigns that may not be available within their own organisations. Our ability to align our efforts with the client's own culture, strategy, branding and targets has proven successful again and again, with our accolades including:

DMA - Best Use of Telemarketing
KPMG - Sussex Company of the Year 2001
Virgin Atlantic - Dynamic Business Award
National Sales Awards - Telesales Professional of the Year 2001
The Smart Awards - Best Work by a Call or Contact Centre - Gold Award 2002

Telegen's drive towards total quality has also resulted in the company being one of the very few in the industry to achieve both ISO 9002 and Investors In People accreditation.