Automated call handling

Welcome to Telegen UK Ltd. We are an award winning outsourced call centre solutions provider based in Brighton, providing inbound, outbound and web enabled customer contact solutions.

Automated call handling (ACH) is often sought after by our clients either as a stand alone solution, or integrated with other media and Telegen have invested in a technology platform capable of delivering either solution. Our ACH technology can form a highly efficient and cost effective way to deal with certain customer queries.

Aside from automated call handling we also offer a number of other call service options, from email processing to Telegen's own Teleweb system, which allows life text based 'chat' between customers and any Telegen client.

Click here to find out more about us and what we do.